Skip links

When every conversation is critical, Untrite ensures nothing is missed

Untrite's patented technology enhances human decision-making with real-time speech analysis, dynamic risk assessment, and intelligent decision support — delivering 29% faster resolution times while maintaining the human judgment that matters most.

Real-time AI conversation intelligence proven in life-or-death situations, now transforming how enterprises handle their most critical customer interactions.

90-95% Mission Accuracy

29% Faster Response

Real-time Conversation Intelligence

Two specialised solutions

Purpose-built platforms for public and private sector decision intelligence

Untrite Thrive

PUBLIC SECTOR

Specialised for emergency services, policing, and real-time complex situations requiring critical decision support.

  • Emergency Response Optimisation
  • Real-Time Risk Assessment
  • Multi-Agency Coordination
  • Compliance & Accountability

Untrite Mira

PRIVATE SECTOR

Tailored for contact centres and customer service operations requiring intelligent conversation analysis.

  • Customer Impact Scoring
  • Conversation Intelligence
  • Knowledge Integration
  • Reduced Resolution Time

UNTRITE THRIVE

EMERGENCY COMMS

Real-time transcription and analysis of emergency calls with 90-95% accuracy in high-stress environments

THREAT ASSESSMENT

Instant priority scoring using patented THRIVE methodology for critical incident classification

TACTICAL INTEL

Live contextual awareness and risk indicators for frontline officers and emergency responders

OPERATIONAL SECURITY

Government-grade security platform designed for classified public safety operations

UNTRITE MIRA

DECISION INTELLIGENCE

90-95% accurate speech-to-text with real-time risk assessment and priority classification

KNOWLEDGE SYNTHESIS

Dynamic enterprise system integration for instant contextual information retrieval

OPERATIONAL EFFICIENCY

Minimum of 29% reduction in handling time through intelligent guidance and automated documentation

HUMAN-AI COLLABORATION

Assistive intelligence that enhances human decision-making capabilities

£289K savings per 100 agents

15-20% first-call resolution improvement

40-60% compliance violation reduction

pattern untrite 3d midjourney

Trusted Where Stakes Are Highest

PLATFORM ARCHITECTURE

Four integrated Intelligence Components designed for mission-critical operations where split-second decisions determine outcomes

Real-Time Intelligence

  • Patented speech-to-text for high-stress environments
  • Real-time entity identification and threat assessment
  • Risk factor detection with instant alert protocols
  • Live contextual awareness for critical decisions
  • Eliminates manual documentation in critical scenarios

Dynamic Threat Scoring

  • Tactical impact scores for emergency prioritisation
  • Real-time threat indicators and escalation protocols
  • Compliance monitoring for regulatory environments
  • Operational priority assessment under pressure
  • Resolution urgency classification for incidents

Knowledge Integration

  • Dynamic enterprise system integration
  • Contextual information without manual searches
  • Sub-second response times in critical situations
  • Eliminates information repetition during emergencies
  • Secure knowledge base connectivity

Human-AI Collaboration

  • Centralised command interface for operations
  • Override capabilities for critical human judgment
  • Continuous learning from operator feedback
  • AI remains supportive in critical decisions
  • Adaptive protocols for evolving landscapes

INTELLIGENCE FLOW ARCHITECTURE

Real-time data processing through integrated components

INPUT

SPEECH RECOGNITION

ANALYSIS

THREAT ASSESSMENT 

C0NTEXT

KNOWLEDGE INTEGRATION

DECISION

HUMAN-AI INTERFACE

Experience the benefits of intelligent assistance that enhances rather than replaces human capabilities in customer service.

Who we serve

manufacturing
Manufacturing

Public Safety

healthcare uk
Healthcare
Financial Institutions
real estate

Real Estate

This website uses cookies to improve your web experience.
See our Privacy Policy to learn more.