Privacy Policy

1. Introduction

Untrite Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are a company registered in England and Wales (company number pending registration) with our registered office at 9 Devonshire Square, London, EC2M 4YD. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, and organisation details when you request a demo or contact us
• Professional Information: Job title, department, and organisation for business purposes
• Communications: Records of correspondence when you contact us

Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, referral source
• Usage Data: Pages visited, time spent on pages, navigation paths
• Cookie Data: See our Cookie section below

3. How We Use Your Information

We process your personal data under the following lawful bases as defined by the UK GDPR:

• Contract Performance: To provide our services and respond to your enquiries
• Legitimate Interests: To improve our services, analyse website usage, and for business development
• Consent: For marketing communications where you have opted in
• Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations (hosting, analytics, email services)
• Professional advisers including lawyers and accountants
• Regulatory authorities where required by law

All third-party service providers are required to take appropriate security measures and process personal data only in accordance with our instructions.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our platform is designed to meet government security requirements and operates within UK data sovereignty frameworks.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary based on the nature of the data and our legal obligations.

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise any of these rights, please contact us at legal@untrite.com.

8. Cookies

Our website uses essential cookies required for basic functionality. We use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

9. International Transfers

We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with UK data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.