As our population is constantly aging and patient numbers grow, healthcare providers are challenged with managing levels of inventory, supporting digitisation of patient files, optimising appointment scheduling, and executing billing and claims processing. To help overcome these operational pain points, more and more healthcare providers are embracing RPA which, in turn, drives enhanced efficiency and growth. Based on the current challenges, healthcare is predicted to have a 36% automation potential. This means more than a third of healthcare tasks—especially managerial, back-office functions—could be automated, allowing healthcare providers to offer more direct, value-based patient care at lower costs and increased efficiency.
The recent pressure from healthcare reform and increased competition is driving a heightened interest to reduce costs and eliminate waste in healthcare delivery. And that has brought the adoption of automation to the spotlight.
RPA goes from ‘nice to have’ to ‘must have’
There are not enough care providers to continuously monitor and check in with large patient populations for this new model of care. A report by the Institute for Health Technology Transformation says, “Automation makes population health management feasible, scalable and sustainable.”
Automation is often linked to a negative connotation in association with the loss of jobs in manufacturing industries. When automation and robotics were first introduced into the pharmacy, some feared it would be the end of pharmacists, with robots taking the place of human workers.
However, ultimately it let them get rid of medication counting tasks that required little cognitive value, and instead let them focus on more clinically-relevant work for productive and rewarding work time. Critics also point out that automation can’t replace doctors and nurses. And they are correct. However, automation can be blended in to their workflows to make a wide swath of care delivery processes much more efficient and to improve productivity. Patient engagement, for example, can get a big boost from automated check-ins and reminders.
6 Most Important Benefits of Robotic Process Automation
Improved Quality and Consistency
Leveraging RPA is the obvious next big step in markets around the globe. It is already being implemented on a broad range of industries. High growth companies start eliminating outsourcing by going from offshore to onshore, optimising costs, delivering higher quality, regaining control over processes and freeing up their resources.
This translates into quick, increased value in terms of product and services for customers, but ultimately, allows for new business visions to arise in crowded marketplaces.
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We design, build and implement the next wave of intelligent automation. Untrite sets the pace for the industry with the RPA technologies and unique assistance, perfectly calibrated for any of your organisation’s stages of maturity. Constantly extending our capabilities, Untrite helps you achieve even better degrees of business growth via improved quality, productivity and agility.